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Real Estate & Property Management

Target up to 80% of tenant requests handled in under 5 minutes.

AI tenant communication and rental management automation — wired into Septeo, ICS, Even or Crypto. Built for property managers and syndics who want to grow their portfolio without growing the team.

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Why your teams are drowning

Property management has never been so administrative.

01

Admin volume keeps rising

DPE, energy audits, rent caps, ELAN, ALUR — each reform piles on obligations with no extra budget.

02

Endless arrears chasing

Letters, emails, calls — your managers spend full days on it and the tenant relationship sours.

03

Repetitive tenant questions

Certificates, receipts, charges, inventory bookings. 60% of inbound calls are questions an AI agent answers in seconds.

04

Hand-crafted documents

Leases, receipts, AGM notices, rent demands — copy-paste and typos that end up in disputes.

05

Growing portfolio, flat headcount

Large networks (Foncia, Nexity, Citya) are consolidating and investing in tooling — to stay competitive on fees, you need more units per manager.

Use cases

From tenant inbox to signed lease, fully automated.

Primary use case

Automated rental and document management

AI agent reads tenant emails, classifies the request (incident, doc, technical, move-out), opens the ticket inside your property software and answers instantly when possible. Auto-generation of leases, rent receipts, rent call notices and AGM notices from your branded templates.

−70%tenant response time
+45%units per property manager
−85%document production time

AI agent for tenants & co-owners

Answers common questions 24/7 (charges, receipts, AGM, technician booking) in natural language, escalates sensitive cases.

80% requests handled without humans

Predictive arrears detection

Tenant risk score updated monthly. Alerts before the first missed payment and triggers graduated reminders automatically.

−30% 90-day arrears rate

Document generation (leases, inventories, AGM)

ALUR-compliant leases, structured inventories, AGM notices and minutes — generated from your CRM in one click and e-signed.

−85% document time
The metrics that matter

What we move — measurable monthly.

+45%

Units per property manager

−30%

90-day arrears rate

<5 min

Tenant response time

+22 pts

Co-owner NPS

−85%

Document production time

Typical ranges observed on comparable deployments outside real estate — to be validated during the discovery call. No real estate case study published yet.

Our approach

From diagnostic to deployment in 4 phases.

01

Data & operations diagnostic

Audit your volumes (units, inbound requests, arrears), property software and document templates.

1 wk
02

Pilot on a portfolio

AI agent deployed on 200–500 units. Benchmarked on response time, tenant satisfaction and manager workload.

3 wks
03

Property software integration

Connectors for Septeo (LSC, Crypto), ICS, Even, Lockimmo, Vilogi. Read units/tenants, write tickets and documents.

3 wks
04

Industrialisation & coaching

Rollout across the portfolio, manager training, executive dashboards, continuous improvement loops.

Ongoing
What you take home

Not a demo. A system live inside your firm.

  • AI email/chat agent connected to your tenant inbox (rentals@, syndic@)
  • Two-way connector with Septeo / ICS / Even / Lockimmo / Vilogi
  • Library of document templates (ALUR leases, inventories, receipts, AGM)
  • Arrears scoring module with alerts and graduated reminder workflows
  • Executive dashboard: request volume, SLA, arrears, satisfaction
  • Documentation, EU AI Act registry and training for your managers
Integrations

Wired natively into your property software.

Septeo (LSC, Crypto)
ICS Diffusion
Even Property
Lockimmo
Vilogi
Matera
Thetranet (volunteer syndic)
Yousign / Universign
Power BI / Metabase
Compliance & legal framework

Hoguet Act, ALUR, ELAN, GDPR, EU AI Act.

Our deployments respect the Hoguet Act (G card for property management, S card for HOA syndic activity, written mandate, financial guarantee and dedicated escrow account), ALUR (rent caps, standard mandates) and ELAN (digital co-ownership, mandatory co-owner extranet). Tenant and co-owner data hosted in France or the EU on ISO 27001-certified providers (SecNumCloud on request), GDPR-compliant. Arrears scoring is treated as a high-risk system under Annex III §5 of the EU AI Act: internal registry, mandatory human oversight before any enforcement action, full logging, and tenant information compliant with GDPR (art. 22 on automated decisions). No legal decision (termination, litigation) is taken without sign-off from a card-holding property manager.

See our security & compliance commitments →
Client proof

Already running in production for our clients.

Leases, inventory reports, supporting documents: property management relies on the same document flows we automated at Guenifey — automated reading (handwritten included), extraction, entry into the business software, zero re-keying.

GuenifeyHereditary genealogy · ~200 employees

Guenifey automates heir-file processing and saves 30 minutes per case.

−30 min
per processed file
~2 h
recovered every week
0
manual entry errors
Read the case study
WHAT MAKES OLIXID

An AI agency built by the engineers who ship the code.

Not a consulting firm. Not a digital agency. A team of AI engineers who scope, code and ship to production — for French SMEs and mid-market companies.

Meet the team and the method
01

Engineer-founded

From EPITA, ranked #1 computer-science engineering school in France.

02

AI student consultancy

Founded in 2024. Dozens of engagements shipped to production before launching OLIXID.

03

Scope · build · deliver

Same people from diagnostic to production. No disconnected pre-sales, no project tunnel.

04

Plugs into what you run

No ERP replacement, no big bang. AI sits next to your tools — your teams keep their interfaces.

FAQ

What property managers ask us.

Next step

Let's measure what we can unlock at your firm

30 minutes with a consultant to map your inbound volume, arrears and a realistic 6-month upside.

Reply within 24 hours · No commitment